Safeguarding Policy and Procedures


1. Scope and purpose

1.1 Mountain Training England (MTE) is committed to ensuring the safety and wellbeing of everyone who accesses the training it funds and promotes. This document is intended to clarify how MTE will work with its providers to safeguard the welfare of those who participate in its courses.

1.2 The Designated Safeguarding Lead for MTE is Cath Luke. Their role is to ensure that this policy is regularly updated; communicated to all staff, volunteers, and partner organisations; and to be the person that providers contact if there has been a safeguarding incident. Operational responsibility for the handling of safeguarding concerns rests with the provider, but MTE have a role in monitoring the effectiveness of their procedures, identifying possible problems, and disseminating good practice.

2. Expectations of provider organisations

2.1 All organisations seeking to provide courses to persons under the age of 18 on behalf of MTE are required to provide evidence that they have made suitable arrangements to safeguard those who attend. They are asked to submit:
  • Copies of their safeguarding policy with details of safeguarding arrangements
  • Details of a named Designated Safeguarding Lead
  • Evidence that, where appropriate, safeguarding checks of staff are carried out which are proportionate to the activity being carried out
  • Evidence of face to face safeguarding training for all Course Directors
2.2 While not seeking to approve or vet the procedures of providers, MTE would expect that those procedures would include:
  • A policy statement setting out the organisation’s commitment to safeguarding and detailing roles and responsibilities;
  • A clear procedure to be followed in the event of a safeguarding concern, including to whom staff should report their concerns and who would make the decision to refer the incident to the statutory agencies where appropriate;
  • A process for managing allegations against staff and volunteers;
  • A code of conduct for both staff and participants;
  • A commitment to the principles of safer recruitment.
2.2 As well as putting appropriate policies and procedures in place, all providers are expected to create a learning environment which is positive and supportive and which:
  • Values inclusivity, appreciates difference, welcomes learning from others, and considers all participants to be equal;
  • Builds relationships based on mutual respect, and gives and receives feedback in a constructive way;
  • Does not tolerate bullying and harassment;
  • Respects confidentiality whenever possible when issues are reported;
  • Respects everyone’s dignity equally.

3. Procedure in the event of a safeguarding concern

3.1 It is the responsibility of providers to respond promptly and effectively to all safeguarding concerns, including making a referral to the statutory agencies who are able to protect children or adults at risk of abuse where required.

3.2 The provider should inform MTE when their safeguarding procedures have been invoked. As MTE are not involved in the operational response to the concern, they would not normally need to be given confidential information such as the name of the person about whom there is a concern. The information to be shared is:
  • A brief description of the nature of the concern
  • The action taken in response
  • The outcome
3.3 There may be some circumstances where identifiable information can be shared, with informed consent. This may be because the person concerned will continue to be involved in Mountain Training courses and sharing information will enable them to be better supported, for example.

4. Concerns coming directly to MTE

4.1 On occasion MTE may be contacted directly by a participant (or their parent) with concerns about something that has happened on a course. In these circumstances MTE will encourage and support them to use the provider organisation’s own procedures to resolve the issue.

4.2 It is important in these situations to distinguish between what may be a complaint about poor practice or quality of provision and what should be treated as a safeguarding concern. If a complaint about poor practice or quality of provision cannot be resolved through the provider organisations own procedures then MTE’s complaints procedure should be considered.

If a safeguarding concern has not been resolved by use of the provider organisation’s safeguarding procedures then MTE will seek advice from the NSPCC Helpline.

If the safeguarding concern is an allegation against a member of staff then the Designated Officer in the relevant Local Authority will be contacted. An allegation may relate to a person who works with children who has:
  • behaved in a way that has harmed a child, or may have harmed a child;
  • possibly committed a criminal offence against or related to a child;
  • behaved towards a child or children in a way that indicates they may pose a risk of harm to children

5. Recording, Quality Assurance and Monitoring

5.1 MTE will store all records relating to safeguarding matters safely and securely, and use them for the purpose of quality assurance and monitoring. This will allow for the dissemination of best practice; assist in improving provision; and inform the review of this policy.

5.2 This policy will be reviewed by MTE at least every 2 years or if there are significant changes to how MTE works or to legislation and guidance.

Developed in consultation with the NSPCC 5/9/18

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