The database that holds all of our candidate and participant data (that sits behind the CMS) is hosted by Tahdah Verified Limited (tahdah) using Amazon Web Services. Both tahdah and Mountain Training UK and Ireland are compliant with current UK data protection legislation. Additionally tahdah regularly invest in penetration testing to check and challenge the security of the system.
We have a strong working relationship with tahdah and continue to support the development of the software and their expansion as a company.
We have a contract with tahdah which details our respective responsibilities and a service level agreement to support this on a day to day basis. We also have a disaster recovery plan which will enable us to continue administering our candidates and providers, to a limited extent, in the event of an unforeseen IT issue.
The database is backed up on a daily basis by tahdah and by Mountain Training on a monthly basis. We encourage candidates that use DLOG, to download a csv of their entries regularly, appropriate to the level of new information being entered, as an additional back up option.