MTUKI is recruiting for a Customer Service and Operations Manager

Mountain Training UK

Mountain Training United Kingdom & Ireland (MTUKI) is the coordinating body for the national Mountain Training organisations, which together provide training and leadership qualifications for hill walking, climbing and mountaineering across the UK and Ireland.

MTUKI has an exciting opportunity for someone to join as our Customer Service and Operations Manager, and are looking for an enthusiastic and dynamic person to lead and work within a small team. You will need to demonstrate high standards of communication, organisation, self-motivation and be a role model for the team. The successful applicant will be managing the Customer Service Team that provides support to Mountain Training candidates, and the serviced professional mountaineering associations. They will also have a lead role in the operations and growth of Mountain Training.

This is a full time role (35 hours per week) with a 3 month probationary period, and is based at the Mountain Training office in Capel Curig, in the Snowdonia National Park. The salary is £26,000 per year and includes 25 days of annual leave plus bank holidays.

Please find the job description and person specification here:

If you have any questions or queries about the role then please get in touch with Jill Plummer by calling 01690 720272 or emailing

Applicants should submit their CV with a covering letter to Applications close at 9am on Monday 24th May 2021. Interviews are scheduled for week commencing Monday 7th June 2021.

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