Vacancy: Customer Service Administrator

Mountain Training UK

Mountain Training UK and Ireland (MTUKI) is seeking to appoint a full time Customer Service Administrator. We are looking for a dynamic and motivated individual to join the Customer Service Team in Capel Curig, North Wales. The post holder will be based in our Siabod Cottage office in Capel Curig, set in the heart of Snowdonia National Park. The role is varied and provides administrative support to candidates, qualification holders and professional associations (MTA, AMI, BAIML, BMG) within the sector, as well as the office staff team.

MTUKI is the coordinating body for the national Mountain Training organisations (MTE, MTC, MTS, MTBI) who together provide training and leadership qualifications for hill walking, climbing and mountaineering across the UK and Ireland.

Job Details

Salary: £17,000 per annum

Working hours: This is a full-time permanent post, 35 hours, with fixed working hours of 9-5, Monday-Friday. 25 days annual leave, plus bank holidays. 3 month probationary period.

Application Process: All applicants should submit a CV and covering letter which clearly outlines their experience and skill set plus rationale for applying for the post. In your covering letter please make reference to the job description and person specification. You should aim to convince us that you are the right person for this job. CVs without a covering letter will not be considered. Please send your application to Jill Plummer at

Application closing date: 9am Monday 6th January 2020
Applicants will be informed of interview by: Friday 10th January 2020
Interview date: Wednesday 15th January 2020
Start date: As soon as possible

A full job description and person specification can be found here:

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