MTA FREQUENTLY ASKED QUESTIONS


We've divided the FAQs into five categories to make it easier for you to search for the answer you're looking for; about, payments, benefits, regional groups and development (CPD).

If you can't find what you're looking please get in touch with us directly via our contact form.

FAQs: ABOUT MTA

1/ Do I have to become a member of MTA before I can register onto a Mountain Training scheme? Is it a compulsory membership?

No, you do not have to become a member of MTA before registering for an award scheme. It is not compulsory to be a member of MTA, but there are many benefits to membership.

To pursue an award scheme the compulsory stages you must complete in the beginning are as follows:

1. Set up a CMS account with Mountain Training
2. Become a member of a Mountaineering Council and pay a membership fee
3. Register onto the award scheme of your choice and pay a registration fee

2/ I have registered onto the Hill & Mountain Skills scheme. Can I become a member of MTA?

No, if you wish to join MTA you need to be registered onto an award scheme. We hope candidates who register for Hill & Mountain skills will in the future choose to undergo an award scheme at which point they will become eligible to join.

3/ How do I become a member/renew my membership?

The easiest and quickest way to become an MTA member or renew your annual membership is via your online Candidate Management System (CMS) account. Simply log-in to your CMS account and in ‘Your Account’ select the ‘Join/Renew’ button in the ‘Membership’ tab to make an online payment. If your membership is due for renewal you will also receive a friendly reminder from us one month before the renewal date, giving you plenty of time to renew before your membership expires.

You can also purchase membership via the British Mountaineering Council (BMC) website when you buy BMC membership. If you pay for the BMC and MTA membership by direct debit, your membership will automatically renew each year.

Become a member

4/ Will my MTA card display a picture of me?

Yes, the picture on your MTA card is directly linked to the picture in your CMS account, so choose your CMS Profile picture wisely! We recommend a professional close up head shot.

5/ I was expecting to receive an MTA badge when I got my MTA card through the post. Is this not the case?

MTA badges are available to full MTA members and are an optional extra that can be purchased online via the ‘SHOP’ tab of your CMS account. We have a range of MTA merchandise available so feel free to browse at your leisure.

6/ I have renewed my membership a few weeks/months before its actual renewal date, why haven’t I received a new card yet?

Your card will be sent out shortly after your renewal date, not before so please be patient.

7/ I have completed an award this year since receiving my MTA card. Will I get my new card to reflect the changes?

MTA cards are sent out once a year shortly after the renewal date and the information on the card is updated automatically. We can supply an updated card on request before your renewal date. There is a small administration charge for this. First ensure that your training record has been updated, then give us a call to order a new card.


FAQs: Membership Payments & Direct Debits

8/ Can I renew my MTA membership by direct debit through CMS?

Yes, it is now possible to renew/pay for your MTA membership automatically by direct debit through your Mountain Training CMS account.

9/ How will the direct debit work? When will money be taken from my account once I have set up my direct debit?

When you decide to set up a direct debit for the first time money will be taken from your account straight away and a new MTA card will arrive in the post with an updated expiry date.

Please bear this in mind if you choose to set up your direct debit several months before your MTA membership is due to expire. For example, if your membership is due to expire in November and you choose to set up your direct debit early in July, money will be taken from your account in July for next year’s membership and you will receive a new card with an expiry date of November next year. Don’t worry if you have done this, you will not lose out on membership months. You’ve just been very organised! To keep things simple, we would recommend waiting until your MTA membership is due for renewal before you set up your direct debit.

This will only apply in the first year that you create your direct debit. From then on, when your membership is due for renewal, payment will automatically be taken from your account one month before your membership is due to expire. You will also receive an email notification before we take payment.

The system will make three attempts to take this payment. If it fails three times, your membership will be removed from the system and you will need to set up a new direct debit or pay by card.

10/ What happens to my direct debit if the price of MTA membership changes at some point in the future?

Don't worry, we will inform all MTA members of any price changes in advance of the change being made. This will be included in the notification email that you will receive prior to your direct debit payment being taken.

11/ I pay for MTA membership by direct debit through the BMC so my membership is automatically renewed, but I have received an email from Mountain Training informing me that my membership is due for renewal. Do I need to pay again?

No, if you have already set up a direct debit through the BMC for automatic renewal you can ignore the email reminder. This email is automatically sent out to all MTA members one month before their renewal date. If you are certain that you have set up a direct debit then you can ignore these emails. If you are unsure please contact the BMC directly before accidentally paying for your membership twice!

12/ I have paid for MTA membership via the BMC website, but it is not showing up in my CMS account. Why is this?

MTA memberships paid for or renewed via the British Mountaineering Council (BMC) are processed by Mountain Training on a weekly basis, so please be patient. If you purchased MTA membership over two weeks ago and it is still not showing in your CMS record please contact us directly.

13/ I don't want to renew my MTA membership. Do I need to do anything?

If you have not set up a direct debit for your MTA membership in the past then you don't need to do anything. You will receive several automated emails informing you that your membership is due for renewal soon. If you don't want to renew, simply ignore these emails. You will then receive a final email from us notifying you that your memberhip has expired.

If you have set up a direct debit with the BMC to annually renew your MTA membership please contact the BMC directly to cancel it.


FAQs: BENEFITS

1/ I joined MTA as soon I registered onto a scheme, but I don't have the option to appear in the 'Find A Leader' search on your website. Why is this?

If you join MTA as soon as you register onto a scheme you will be a Trainee member, as you are in the training phase of your award and have not yet achieved an accreditation.

As soon as you pass an award, you will be granted FULL membership giving you access to additional benefits, including the ability to accumulate CPD points and feature in the ‘Find A Leader’ facility of the Mountain Training website. In the meantime, please enjoy the range of benefits that are still accessible to you as a Trainee, including gear deals and access to the MTA member-only Facebook group.

2/ How do I access the Members Area and view the gear deals/discounts that are available to me?

You can log into the members area via the sign in header at the very top of the Association website or log into your Mountain Training (CMS) account, click your username and select the Membership Tools option from the drop-down menu. Once in the Members Area you can view the wide range of discounts and offers available to you.

3/ As a MTA member how can I access the Facebook group?

The member-led Facebook group can be accessed by clicking the Forum header at the very top of the Association website. Alternatively, you can search for the group in Facebook. You need to request to join the group and your request will be approved within afew days (if you are a valid MTA member).

If you encounter any issues with access please contact us directly.

4/ What is the ‘Find A Leader’ facility?

Full MTA members have the opportunity to advertise themselves as a Leader on the Mountain Training website via the 'Find A leader' facility. This tool typically displays your name, picture and the awards that you currently hold, plus more if you wish. The public can then view your profile in more detail and contact you directly to make an enquiry.

To be a part of this facility you must be a full member and must actively sign up to the ‘Find A leader’ function by manually ticking the ‘List me’ box in the Memberships tab of your CMS account.

5/ How can I amend my 'Find A Leader' public profile?

You can choose what personal information is displayed on your public profile by clicking 'Edit profile' in the Membership Tools section of your CMS account.

Click here for further guidance.

6/ Can I use/display the MTA logo?

If you are a full member you can use the Association logo to promote yourself and your business. You can access the logo and the guidelines of its use in the ‘Members Area’ via your CMS account.


FAQS: REGIONAL GROUPS

1/ Are there any volunteering opportunities within MTA, and if so, how can I get involved?

There may be opportunities for you to get involved with a Regional Group, local to you. The regional coordinators will be delighted to hear from you if you have ideas and would like to facilitate or coordinate a regional event or workshop. Joining the Facebook group is also a great resource for members to network.

2/ Can I attend a regional group in a different part of the country to where I live?

Absolutely. Regional groups are designed to facilitate peer-led learning opportunities. If you’re visiting a region and you fancy joining a workshop or social climbing evening you’re more than welcome.

3/ How do I find a regional group workshop?

You can search for workshops using the 'Find a workshop' facility on the main page of the MTA and Mountain Training website.

Many of these events are also advertised in the monthly newsletter that is emailed to all MTA members.


FAQs: Development (CPD)

1/ What does CPD stand for and why do I need it?

CPD stands for ‘Continued Personal Development’ and is the means by which members maintain, improve and broaden their knowledge and skills and develop the personal qualities required when using their awards. Mountain Training believes that this process is vital for all members, whether working full time in the outdoors or using the awards in a voluntary capacity.

Promoting and developing a robust CPD culture raises the profile of the Association and allows us to confidently promote our members to potential employees, organisations and the public. It's also a great asset for a professional CV and highlights your dedication to enhancing your skills and knowledge.

2/ What counts as CPD? How can I earn CPD points and how many do I need?

Every 5 years after gaining the first award MTA members must:
  • Complete 20 days of personal or group leading/supervision experience, ideally a mix of both.
  • Hold a current first aid certificate.
  • Gain 2 credit points from a variety of accredited CPD experiences.
  • Record your CPD online in the candidate management System, Your Account, CPD.
MTA schedules a programme of workshops throughout the year, providing opportunities to update, refresh and enhance your skills. As well as the workshops listed on the CMS there are a whole host of other CPD opportunities that can provide you with a wide variety of learning experiences and can be be added to your CPD record. These include courses run by organisations such as DofE, Scouts, NICAS, Girlguiding, Institute of Outdoor learning as well as employers in-house and Mountain Rescue training.

Further information about CPD and workshops can be found in the Members Area which can be accessed through your CMS account.

3/ How do I find a workshop?

A range of workshops are advertised on the Mountain Training website 'find a workshop'. These will automatically be uploaded into your workshop and CPD record once the workshop has been completed.

4/ When do I need to start earning CPD points? I have just done a training course for one of the schemes. Does this course count towards my CPD?

CPD is logged after you have completed your first Mountain Training award. You do not need to worry about gaining CPD points until you hold an award.

Training courses for a second or third scheme count as CPD after the first assessment has been passed. For example, if you pass the Climbing Wall Award assessment and subsequently attend Climbing Wall Leading Award training, this counts as CPD.

As a trainee member you are not required to log CPD, but there’s nothing to stop you from attending workshops in the meantime to build on your skills and knowledge. It will still be recorded in your CMS record.

5/ I have attended some very useful courses recently, but my CPD record hasn’t been updated to reflect this. Why is this?

Attendance at MTA workshops will automatically be recorded in the Training tab of your CMS account and your CPD record, but all other externally recognised/accredited CPD needs to be updated in your CPD record manually. Simply log into your CMS account, go to Your Account, CPD and click Add. Then select the relevant course/s that you have attended from the drop-down menu. Detailed guidance on how to add CPD to your CPD record can be found in the MEMBERS AREA.

6/ My MTA workshop is not visible in my Training tab or my CPD record of my CMS account. What do I need to do?

Workshops scheduled specifically by MTA will be automaticlly updated in your CMS account, so please be patient. The provider running the workshop will update and submit the workshop in due course. Please allow some time for this.

If you have been waiting more than two weeks for your MTA workshop to appear in your CMS record please contact us directly.