FAQs: ABOUT MTA
1/ Do I have to become a member of MTA before I can register onto a Mountain Training scheme? Is it a compulsory membership?
No, you do not have to become a member of MTA before registering for an award scheme. It is not compulsory to be a member of MTA, but there are many benefits to membership
To pursue an award scheme the compulsory stages you must complete in the beginning are as follows:
1. Set up a CMS account with Mountain Training
2. Become a member of a Mountaineering Council and pay a membership fee
3. Register onto the award scheme of your choice and pay a registration fee
2/ I have registered onto the Hill & Mountain Skills scheme. Can I become a member of MTA?
No, if you wish to join MTA you need to be registered onto an award scheme. We hope candidates who register for Hill & Mountain skills will in the future choose to undergo an award scheme at which point they will become eligible to join.
3/ How do I become a member/renew my membership?
The easiest and quickest way to become an MTA member or renew your annual membership is via your online Candidate Management System (CMS) account. Simply log-in to your CMS account and in ‘Your Account’ select the ‘Join/Renew’ button in the ‘Membership’ tab to make an online payment. If your membership is due for renewal you will also receive a friendly reminder from us one month before the renewal date, giving you plenty of time to renew before your membership expires.
You can also purchase membership via the British Mountaineering Council (BMC) website when you buy BMC membership. If you pay for the BMC and MTA membership by direct debit, your membership will automatically renew each year.
4/ Will my MTA card display a picture of me?
Yes, the picture on your MTA card is directly linked to the picture in your CMS account, so choose your CMS Profile picture wisely! We recommend a professional close up head shot.
5/ I was expecting to receive an MTA badge when I got my MTA card through the post. Is this not the case?
MTA badges are available to full MTA members and are an optional extra that can be purchased online via the ‘SHOP’ tab of your CMS account. We have a range of MTA merchandise available so feel free to browse at your leisure.
6/ I have renewed my membership a few weeks/months before its actual renewal date, why haven’t I received a new card yet?
Your card will be sent out shortly after your renewal date, not before so please be patient.
7/ I have completed an award this year since receiving my MTA card. Will I get my new card to reflect the changes?
MTA cards are sent out once a year shortly after the renewal date and the information on the card is updated automatically. We can supply an updated card on request before your renewal date. There is a small administration charge for this. First ensure that your training record has been updated, then give us a call to order a new card.
FAQs: Membership Payments & Direct Debits
For MTA FAQs relating to benefits, regional groups or CPD please click on the following links:Benefits FAQsRegional Groups FAQsCPD FAQs
8/ Can I renew my MTA membership by direct debit through CMS?
Yes, it is now possible to renew/pay for your MTA membership automatically by direct debit through your Mountain Training CMS account.
Click here for a step-by-step guide on how to set up your direct debit.
9/ How will the direct debit work? When will money be taken from my account once I have set up my direct debit?When you decide to set up a direct debit for the first time money will be taken from your account straight away and a new MTA card will arrive in the post with an updated expiry date.
Please bear this in mind if you choose to set up your direct debit several months before your MTA membership is due to expire. For example, if your membership is due to expire in November and you choose to set up your direct debit early in July, money will be taken from your account in July for next year’s membership and you will receive a new card with an expiry date of November next year. Don’t worry if you have done this, you will not lose out on membership months. You’ve just been very organised! To keep things simple, we would recommend waiting until your MTA membership is due for renewal before you set up your direct debit.
This will only apply in the first year that you create your direct debit. From then on, when your membership is due for renewal, payment will automatically be taken from your account one month before your membership is due to expire. You will also receive an email notification before we take payment.
The system will make three attempts to take this payment. If it fails three times, your membership will be removed from the system and you will need to set up a new direct debit or pay by card.
10/ What happens to my direct debit if the price of MTA membership changes at some point in the future?
Don't worry, we will inform all MTA members of any price changes in advance of the change being made. This will be included in the notification email that you will receive prior to your direct debit payment being taken.
11/ I pay for MTA membership by direct debit through the BMC so my membership is automatically renewed, but I have received an email from Mountain Training informing me that my membership is due for renewal. Do I need to pay again?
No, if you have already set up a direct debit through the BMC for automatic renewal you can ignore the email reminder. This email is automatically sent out to all MTA members one month before their renewal date. If you are certain that you have set up a direct debit then you can ignore these emails. If you are unsure please contact the BMC directly before accidentally paying for your membership twice!
12/ I have paid for MTA membership via the BMC website, but it is not showing up in my CMS account. Why is this?
MTA memberships paid for or renewed via the British Mountaineering Council (BMC) are processed by Mountain Training on a weekly basis, so please be patient. If you purchased MTA membership over two weeks ago and it is still not showing in your CMS record please contact us directly.
13/ I don't want to renew my MTA membership. Do I need to do anything?
If you have not set up a direct debit for your MTA membership in the past then you don't need to do anything. You will receive several automated emails informing you that your membership is due for renewal soon. If you don't want to renew, simply ignore these emails. You will then receive a final email from us notifying you that your memberhip has expired.
If you have set up a direct debit with the BMC to annually renew your MTA membership please contact the BMC directly to cancel it.